Priorities & people
Name the operations that matter most and the people authorized to make decisions.
FOR BUSINESS
Your business supports livelihoods, customers, and a community. Start building continuity around the work and people that matter most.
A continuity plan should help someone decide what matters, who is responsible, and what happens next. Sky Fall Institute is developing practical education for business owners who want to move beyond scattered notes and assumptions.
Our initial focus is Atlanta-area businesses with annual revenue above $100,000 and below $10 million. Churches are considered by operating budget and operational complexity.
Check your starting pointTHE FOUNDATIONS
Name the operations that matter most and the people authorized to make decisions.
Identify the information, tools, suppliers, and relationships your essential work relies on.
Agree how people will receive updates, then discuss a realistic scenario and record what needs improvement.
BUILT WITH LOCAL BUSINESS IN MIND
Keep client communication, transaction responsibilities, and access to essential records clear.
Think through dispatch, customer updates, route dependencies, and driver communication.
Clarify volunteer roles, communication responsibilities, and continuity of community services.
Map service responsibilities, essential information, and the dependencies that support families.
Identify essential operations, decision roles, suppliers, and customer communication needs.
Map staffing, supplier dependencies, communication, and the limits of continued operations.
Sector examples are planning prompts. Technical operating decisions require the appropriate qualified professionals and applicable procedures.
YOUR NEXT CHAPTER STARTS HERE